FAQS

Frequently Asked Questions

We’ve compiled a list of the most frequently asked questions to help you get the information you need.

Is sourcing from China and Vietnam safe and reliable?

Yes! Sourcing from China and Vietnam is safe and reliable when working with verified suppliers and experienced sourcing agents. However, due diligence is essential. Epic Sourcing provides detailed verification reports before you import from China, ensuring that your manufacturers are qualified, experienced, reliable, and capable of delivering high-quality results. We eliminate the risks associated with unverified platforms like Alibaba, by providing professional supplier verification and ongoing quality oversight.

What's the difference between finding a supplier myself vs using a sourcing agent?

Professional Sourcing agents advocate for you and act as a safeguard throughout the sourcing journey. Unlike DIY sourcing through Alibaba, we ensure suppliers meet your requirements and leadtimes, provide regular progress updates, and address issues promptly. Epic Sourcing works exclusively for you, not the manufacturer, ensuring you get the best deals and quality outcomes. We eliminate the risks of dealing with unverified Alibaba suppliers and provide local expertise you can't get on your own.

Can I get something designed from scratch?

Absolutely! Epic Sourcing specializes in custom product development and OEM manufacturing. Our sourcing agents in China and Vietnam connect you with local manufacturers who can develop unique products from your concepts. We guide you through the entire process from initial design to final production, including prototyping, sampling, tooling, and mass production. Whether you're creating a completely new product or customizing existing designs, we make your vision a reality.

How much should I pay for a product sourcing agent?

Epic Sourcing operates on transparent, fixed-fee pricing with no hidden commissions. Unlike other sourcing agents who take commissions from manufacturers (creating conflicts of interest), we work exclusively for you. Our pricing is based on the scope of services you need, not percentages of your order value. This ensures complete alignment of interests and often results in significant cost savings compared to commission-based competitors.

What is the Epic Suite and how does it help me source products?

The Epic Suite is our comprehensive end-to-end sourcing solution that covers your entire import journey. We handle supplier research and verification, negotiate pricing and contracts, manage sampling and quality control, and coordinate shipping and logistics. Think of us as your expert tour guide for all aspects of product sourcing from China and Vietnam. You maintain complete control while we handle all the complex details, cultural barriers, and risk management.

How much could I save by using a sourcing agent?

The savings extend far beyond just product costs. Epic Sourcing clients typically save thousands of dollars by avoiding failed samples, months of miscommunication, quality issues, and shipping delays. Our established relationships and expertise often result in 15-30% better pricing than going direct. More importantly, you save time and avoid costly mistakes that can destroy your cash flow and market timing. The peace of mind and professional service more than pays for itself.

What's the benefit of using a local-based sourcing agent?

Communication is everything in international sourcing. Important details are often lost in translation, especially for unique or technical products. Epic Sourcing eliminates translation stress and time zone complications with our bilingual team that bridges Eastern and Western business cultures. We provide local support in your time zone while having boots on the ground in China and Vietnam. This means faster response times, clearer communication, and cultural understanding that prevents costly misunderstandings.

What's the minimum order I need to justify using a sourcing agency?

There's no strict minimum - it depends on your product type and sourcing complexity. White label products may have MOQs as low as 50-100 units, while custom products typically require 500-1000+ units. Epic Sourcing offers flexible solutions for businesses of all sizes, including small batch programs for startups testing new products. The value of professional sourcing support often justifies the investment even for smaller orders when you consider risk mitigation and time savings.

How does manufacturing a product in China and Vietnam work?

There's no one-size-fits-all approach! Manufacturing in China and Vietnam can range from customizing existing products to complete OEM development. Epic Sourcing evaluates your specific vision and determines what components we can supply, from where, when they're available, and at what cost. We present you with the best options for your brand, whether that's bulk purchasing, custom manufacturing, or private label solutions. You focus on design decisions while we handle the complex manufacturing logistics.

What is reverse sourcing?

Reverse sourcing is a data-driven approach that uses market intelligence to identify the best suppliers and manufacturers in specific industries or niches. Instead of searching for suppliers based on your requirements, reverse sourcing analyzes market data, production capabilities, and supplier performance to recommend optimal manufacturing partners. This revolutionary approach ensures you're matched with suppliers who have proven track records in your specific product category, leading to better quality outcomes and more efficient production.

Still have questions?

Can’t find the answer you’re looking for? Send your questions to our friendly team.

+1 (714) 881-2988